diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 8825297177
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. Wait for a confirmation after clicking "send OTP" and allow the designated time for the code to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, send the required KYC (Know Your Customer) documents to the customer support team via email. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play smoothly. Once updated, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all required bank details. Having this information up-to-date is necessary for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a process that can be completed between 30 minutes and 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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